Life Time Warranty
All of our products come with a lifetime warranty. We guarantee they will never tarnish or turn your skin green. We produce all of our accessories using the highest quality metals.
What does this warranty cover?
- Any defects in materials used to manufacture your product
- Any defects in workmanship under normal use
- Any broken components under normal use
What will we do to correct any problems?
- Repair the product at no cost
- Repair any broken parts of a product using new or replacement parts
- Exchange the malfunctioning product for a new product
- Offer a full refund of the price
What does this warranty not cover?
- Damage of a product resulting from negligence
- Damage of a product resulting from unauthorized modification of the product
- Theft or loss of the product
What do you have to do?
- Contact us to determine whether your damaged product is covered under this warranty
- Return the damaged product to us
- Provide us with an address to send the repaired or replaced product
- Please send all enquires to support@zoticnewyork.com
