We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase/order number.

To start a return, you can contact us at Support@zoticnewyork.com

If your return is accepted, well send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.